Develop service orders within configuration management databases such as WWOLS, MetaSolv (MSS), and other tool(s) as furnished and identified by the Government, including access to classified/SIPRNet. Annotate appropriate status for those items which are Held in Abeyance (HIA) pending information or action on the part of another government or contractor entity. Actively w

Enter the service request details into DISA Storefront (DSF) to initiate a telecommunications request. Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry. Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear. Qualifications Associates degree is preferred. Must have an ac