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Provide day to day management and team leadership of staff members in a 7x24x365 operating environment. Including shift scheduling, mentoring, technical guidance, training, promotions, conducting annual performance reviews, managing employee conflict and disciplinary actions Foster and maintain empowered team leadership and managerial conduct with all employees, stakehold
Posted 5 days ago
Manages shipment of all products, materials, and supplies Collaborates and communicates with logistics technicians, customer service, service providers, and others involved in the shipment of products Tracks status of incoming and outgoing shipments Helps manage inventory Works with production providing parts required by Work Tickets Receiving orders for stock Pulling, pa
Posted 6 days ago
Intralot, Inc.
- Strongsville, OH / Columbus, OH
Under the direct supervision of the Customer Service Technician Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned Deliver, install, and maintain satellite dishes and related equipment, retailer POS terminals and supplies. Analyze and evaluate traffic and performance data. Diagnose and repair hardware, software, and sys
Posted 14 days ago
Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appr
Posted 18 days ago
This person will be responsible for interfacing with our new and existing VLT operators and lottery customers, to understand and capture application requirements in the form of technical specifications that can then be implemented by our development staff, and who will lead the testing process of these applications. The individual must develop a sound knowledge of the US
Posted 20 days ago
Conduct physical inventories/research inventory variances to maintain MRP in SAGE system. Ensure accurate inventory at all times. Maintain item master, stock control and SAGE master files. Identify and resolve discrepancies. Track all inventory arriving, departing the warehouse and dates of delivery for all orders. Create and process all work orders in MRP system. Perform
Posted 25 days ago
Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appr
Posted 1 month ago
Provide technical support for systems, including the following Operate proprietary Intralot, Inc. software applications. Monitor system processes and escalate accordingly Monitor communications devices. Cluster of IBM AIX servers for processing transactions Windows servers hosting web applications Linux servers hosting Intralot, Inc. software applications Other miscellane
Posted 1 month ago
Intralot, Inc.
- Duluth, GA / Baton Rouge, LA / Strongsville, OH
Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance Implementing and managing changes and interventions to ensure project goals are achieved Analyzing program risks An Aptitude for Workflow and Process Analysis and Reengineering, Financial Analysis Skills, Strategic/Business Planning, Tactical Implementation Planni
Posted 1 month ago
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