The District Service Supervisor proactively manages a subset of a district including people management and operational oversight. They are responsible and accountable for managing a team of technicians to ensure maximum performance, engagement, and operational compliance. The independently resolve customer problems and ensure optimized resourcing to manage cost and SLA pe

The Field Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field suppor

The Field Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field suppor

The Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, inc

The Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, inc

The Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, inc

The Contract Administrator is based at Bell and Howell's HQ Durham office, with operations throughout the U.S. and Canada, and reports directly to the Supervisor, Contract Administrator. The Contract Administrator is responsible for the daily financial administration and processing of Service Contracts ensuring compliance with Bell and Howell specifications and requiremen

The Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, inc

The Field Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field suppor

Reporting directly to the Manager of the Customer Care Center, this person plays a key part in our Customer Service team! This role updates databases, answers support calls, and keeps record of important information. Job Responsibilities Answer phone support calls and log data into Customer Relationship Management (CRM) software Interacts with customers, company sales and

The Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, inc

The Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, inc

The Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, inc

The Field Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field suppor

The Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, inc