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Customer Collaboration Managers(CCM) work as part of a virtual team across multiple functions to drive order load from distributors to support Lenovo's quarterly business targets. The aim of a CCM is to be a trusted advisor to the Lenovo product and purchasing team at each distributor. Collab is limited to a sub-set of Topseller systems, visuals, and accessories which are chosen to be 'Focus' models by the Commercial Business Management (BM) and Product Management (PM) teams.
The CCM provides weekly recommendations to distributors on all Focus parts to maintain specific Weeks of Inventory (WoI) targets. These recommendations are communicated through weekly collab spreadsheets and reviewed in weekly collab conference calls. A critical component of the CCM role is managing product transitions within the channel, facilitating the sell-through of existing liability product and timing the order ramp on new products. The CCMs also advise BMs based on observations as well as distributor feedback on the Focus portfolio including suggested changes and aging or problematic inventory. CCMs are regularly the distributor buyer's first person of contact for many questions concerning products, rebates, product availability and lead times, and even order status.
Basic Qualifications:
Preferred Qualifications: