This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [FEU]

This is a Hybrid position based out of the West Akron Campus.

Responsibilities include:

• Provides support for Emerging Technologies organization including 1 Director and 7 Managers (maintaining calendars, expense accounts, extensive meeting scheduling, travel, etc.).
• Coordinating and assisting in general administrative work (updating time sheets, data compilation, word processing, record and file maintenance, etc.).
• Remains flexible and able to quickly handle changes in scheduling and/or last-minute information requests.
• Responsible for Company purchasing card and reconciliation process, ordering supplies for local office and remote resources.
• Responsible for monthly invoice processing.
• Provide support for special projects when requested.
• Help administer gift card program for department.
• Arrange travel for department employees.
• Updates to IT SharePoint Site.
• Regularly handles sensitive and confidential materials and information; high degree of confidentiality is required.
• Develop and maintain database/spreadsheets; may also create and prepare correspondence and complex presentations.
• Demonstrates a solid commitment to all aspects of safety.
• Demonstrates sound internal and/or external customer service.
• Possesses a strong background and is highly proficient in Microsoft Office, Adobe Acrobat, Empower, Coupa, and SAP.
• Maintains a safe workplace for coworkers based upon knowledge of potential hazards and industry regulations/requirements.
• Independently anticipates and provides excellent quality service to meet internal/external customer needs.
• Answers complex inquiries pertinent to the assigned area.
• Uses excellent communication skills with good judgment.
• Consistently anticipates and delivers results.
• Proactively works to ensure knowledge is transferred to others.
  

Qualifications include:

• Must have high school diploma or GED along with minimum of 10 years related experience required.
• Related experience includes, but is not limited to: ability to work in Microsoft Suite of products, Empower, Coupa, SAP, SharePoint; scheduling; expense reports;
  communication; administrative support
• Previous experience providing support to an executive is preferred.
• Must pass the Company's Clerical Aptitude Battery Test (CABT).
• Must be proficient in Microsoft Word, Excel, PowerPoint, Adobe Acrobat, Empower and SAP
• Must be highly organized and detail-oriented
• Strong interpersonal skills to work effectively with people at all levels and with varying
  backgrounds
• Must model active learning through continuing to develop breadth of knowledge, skills, and
  perspective.
• Ability to work well under pressure
• Ability to maintain high degree of confidentiality
• Must have the ability to deliver quality, accurate work within established deadlines.
• Demonstrated ability to solve problems
• Ability to work independently with little supervision
• Ability to prioritize tasks from multiple sources and meet deadlines
• Must be able to make recommendations for process improvements, as necessary.
• Professional communication skills are also needed for daily interaction, including the ability to take direction and provide guidance to others. This position will support a variety of people including management, cross functional teams, contractors and third-party partners.
  

EEI Testing

We administer selection tests for a variety of positions. The required tests have been developed by the Edison Electric Institute (EEI), a trade association of investor-owned electric utility companies. We strongly encourage potential employees to review all information, including the sample test brochures, and to use the available practice tests before taking the actual tests. Click this link to access the practice tests. You will be prompted for a name and password. Use firstenergy for both.



Practice tests provide sample questions and detailed discussions of the correct answers. It's important to take the practice test as you would the actual one, with similar intensity and concentration. You must have Adobe Acrobat Reader on your computer.

Note: EEI website does not allow access to actual tests. Testing is held at various locations throughout our service territory based on where the job is located.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.