MAAG Pump Systems, Automatik Plastics Machinery, Maag Industries, Reduction Engineering Scheer, Ettlinger, AMN, and Witte - seven successful and well-experienced companies have joined forces to become the global partner for the polymer industry. As a manufacturer of gear pumps, pelletizing, and filtration systems, and pulverizers we offer top-grade equipment for your demanding requirements - not only for polymer applications but also for the chemical, petrochemical, pharmaceutical, and food industries.
The foundation of our success is found in Maag's core values:
Available benefits include: 401K, paid annual holidays, medical coverage, life insurance, long-term disability insurance, and more!
The Spare Parts Specialist is a customer-facing role that is responsible for working with customers to identify and order spare parts for their Maag equipment. This representative will also work with the service department to process service and warranty orders, field and document customer complaints, and create recommended spare parts quotes for new and existing systems. The Spare Parts Specialist must be a knowledgeable and experienced professional with excellent customer service skills. Responsible for helping grow the Aftermarket Business by contacting customers to sell spare parts for both new and existing equipment. Maintains significant external customer interface and good two-way communication. Provides support to help meet customer expectations for minimizing plant downtime. Performs and promotes teamwork, as well as being an advocate and resource for continuous improvement. Third-party equipment parts support may also be required.
Position Description - Tasks, Responsibilities, CompetenciesThe incumbent considers all interests of quality, accident prevention and occupational safety as well as environmental safety in a preventive manner within his scope of responsibility and supports the avoidance of damages to people, facilities, assets, material and environment actively.
The incumbent is obliged to perform tasks requested by management that relate to his position scope or arise from company needs. This job description reflects current status, right to make changes reserved.
Work EnvironmentWork in this position is in the office. Occasional travel to the shop floor may occur and will require steel toe shoes and additional PPE.
Physical RequirementsMandatory
Desirable
Mandatory
Desirable
Mandatory
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.