Job Summary
Responsible for providing quality and efficient customer service to Account Executives and clients across the country, with an emphasis in the Federal space. Supervises Operations team through the daily management of the order and fulfillment process. Works hand in hand with Finance and Sales to streamline processes and improve efficiency. Leads team through Month End and Quarter End deadlines for revenue recognition. Collaborates with vendors and distribution in the supply chain to ensure on-time delivery of products. Works with Federal Contracts Manager to ensure order compliance with federal and ISO requirements. Assists V.P. of Ops with reporting, KPI's, and strategic initiatives.
Education and/or Experience
A four-year degree from an accredited college or university and two years of professional office experience or a high school diploma or equivalent with six years of professional office experience is required. Three plus years of experience in SLED/FED procurement or operations.
Knowledge, Skills, and Abilities
Essential Duties and Responsibilities
Environmental Factors and Physical Requirements
Physical environmental factors of this position include those found in typical business office environment or home office environment.
Requires use of general office equipment and personal computer equipment.
Ability to travel. Various means of travel may be required, including auto and air travel. This position requires travel:
Rarely
Occasionally
Frequently
May be required to work irregular schedules including but not limited to as applicable: Nights, weekends, holidays, on-call, and/or overtime.
About Us
Founded in 1989, Mainline has been at the forefront of the technology industry and has now grown to over $1B in annual sales. We are a trusted advisor to enterprise and mid-market clients across the United States, providing technology solutions that best fit their needs and strategy. The combination of technical skills, OEM relationships, and a consultative approach sets us apart to allow every solution to be tailored to our customer. We support our accounts through the entire lifecycle as we build, implement, and manage our solutions all while working closely with our OEMs to maximize cost savings. Come join a growing team that values a work hard, play hard mindset. Our culture has become second to none, which is reflected in our tenured, experienced staff. We are proud of who we are and where we are going.