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GENERAL SUMMARY:
Under general supervision, this position is responsible for managing and implementing all aspects of the sales process for Lutheran Village (LVA) and community outreach for The Good Shepherd (TGS) to achieve community occupancy and sales goals. This position is responsible for developing and fostering relationships with potential residents, family members, decision makers and referral sources including hospitals and Long-Term Acute Care Hospitals. This position, and also coordinates all aspects of the move-in process for Lutheran Village of Ashland
ESSENTIAL DUTIES AND RESPONSIBILITIES:
REPORTING RELATIONSHIPS
SUPERVISES: N/A
EDUCATION: Bachelor's degree in business, marketing, hospitality, gerontology, clinical or an equivalent level of education and experience in a related field.
EXPERIENCE:
3-5 years sales and/or marketing experience in a senior health care, housing, or service setting with a proven track record of meeting goals, or equivalent level of education and experience.
SKILLS & ABILITIES:
Must demonstrate empathy and compassion to connect with customers.
Demonstrated relationship building and influencing skills with adult populations.
Solid organizational and time management skills with the ability to handle multiple tasks simultaneously and to prioritize effectively.
Demonstrated effective communication skills, verbal, written and listening.
Demonstrated computer skills including experience with Microsoft Office and database applications.
Strong attention to detail and strong analytical skills.
Demonstrated team and leadership skills.
Ability to convey a professional and mature image.
Ability to work flexible hours as needed by the business and be "on-call."
OTHER REQUIREMENTS:
Physical Requirements |
Rarely (0-12%) |
Occasionally (12-33%) |
Frequently (34-66%) |
Regularly (67-100%) |
Seeing: read reports and use computer |
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X |
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Speaking & Hearing: communication with clients and co-workers |
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X |
Standing/Walking |
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X |
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Climbing/Stooping/Kneeling |
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X |
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Lifting/Pushing/Pulling up to 25 lbs |
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X |
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Lifting/Pushing/Pulling 25-50 lbs |
X |
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Lifting/Pushing/Pulling 50-100 lbs |
X |
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Lifting/Pushing/Pulling over 100 lbs |
X |
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Fingering/Grasping/Feeling: write, type, use phones, etc. |
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X |
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Sitting for extended periods of time |
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X |
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Working Conditions
Normal office working conditions with the absence of disagreeable elements.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.