Sr. Manager Operations
Mayfield Heights, OH 
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Posted 1 month ago
Job Description

Our Company

Trimble Transportation optimizes the movement of freight by providing shippers and carriers with in-cab and office software to run their businesses more efficiently. As the leading provider of Transportation, fleet and asset management software and commercial routing and mapping solutions, we are devoted to propelling companies in the trucking industry towards increased efficiency, lower costs, and optimized operations. Trimble Transportation's Enterprise division markets and develops transportation supply chain planning, procurement, and execution software solutions delivered as multiple point products and cloud-enabled solutions at various stages of maturity.

Job Responsibilities

  • Collaborates and partners with Sales, Marketing, Product Management, Development, Implementation, Support, and other business areas cross/within the segments and regions and within other centralized corporate areas to ensure all workflow processes and interdependencies are identified and addressed on an ongoing basis. Ensures compliance outcomes are included in all plans and goals.

  • Own and drive complex, cross division work streams that will directly impact the success of the division

  • Drive high-impact problem solving and analysis for some of the division's most critical questions

  • Improve current processes and coordinate organizational procedures for optimized efficiency and productivity

  • Develop best practices and implement them uniformly across departments

  • Through the development and orchestration of process + workflow improvements, this individual will help to streamline and simplify the decision-making process.

  • He/she will partner closely with the VP of Operations and Delivery on a daily basis and also manage the execution of projects and tasks across all facets of business operations, including day-to-day management, special initiatives, and oversight of deadlines. This position requires a strategic mindset and consulting skills with a strong bias towards delivery and performance

  • Accountable for the delivery and execution of the P&L for defined areas of responsibility

  • Monitor multiple projects and initiatives at once, following through, and handling issues in a timely manner

  • Maintain healthy and successful client engagements

  • Stay intimately connected with each customer's needs and goals and ensure customer goals are met and satisfied.

  • Maintain healthy professional rapport with customers, modeling Trimble's Core Values and Beliefs

  • Minimize customer attrition and maximize referrals to other potential customers or influencers because of exemplary service and outcomes

  • Provide consistent communications and interactions with the customer

Qualifications

  • Extensive TMS and Maintenance knowledge with experience working with multiple departments and customers.

  • Experience designing and implementing metrics and KPIs across a business

  • Results-focused and data-driven mindset

  • Excellent communication skills presented with high EQ, maturity, and humility

  • Sharp analytical and problem-solving skills, experienced in operationalizing processes to best ensure repeatable success in project delivery

  • Eagerness to learn and a high comfort level with experimentation and ambiguity

Trimble Inc. is proud to be an Equal Opportunity and Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected factor. EOE/M/F/V/D

Trimble is proud to be an equal opportunity employer. We welcome and embrace our
candidates' diversity and take affirmative action to employ and advance individuals
without regard to race, color, sex, gender identity or expression, sexual orientation,
religion, age, physical or mental disability, veteran status, pregnancy (including
childbirth or related medical conditions), national origin, marital status, genetic

information, and all other legally protected characteristics. We forbid discrimination and
harassment in the workplace based on any protected status or characteristic. A criminal
history is not an automatic bar to employment with the Company, and we consider
qualified applicants consistent with applicable federal, state, and local law.

The Company is also committed to providing reasonable accommodations for
individuals with disabilities, and individuals with sincerely held religious beliefs in our job
application procedures. If you need assistance or an accommodation for your job,
contact
Julie Phan, Benefits Analyst ator 408-481-8138 or email People Experience at

It is Trimble's policy that candidates are entitled to equal employment opportunities without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation or the presence of a medical condition or disability.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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