Customer Experience Function Promote good customer experience by consistently providing best in class customer satisfaction by adhering to and applying customer experience key behaviors in a friendly demeanor, exemplifying a can do attitude, and portraying a willingness to help at all times. Have a developed rapport with the customer base and have knowledge of account own

include, but are not limited to the following Run a teller cash drawer to cover the daily needs of the branch staffing model Exercise authority to sign official checks, not to exceed $50,000 and complete teller overrides Accept and process the following transactions savings, checking, and holiday savings accounts, loan payments, safe deposit box rental payments, tax depos

This position will fulfill the duties of a Universal Banker as described below by traveling as needed between multiple offices. This travel may include multiple locations within a single work day. Responsible for providing superior customer service to clients by processing transactions, recognizing client needs and recommending the appropriate product and/or service. Open

To direct the overall activities of the branch to continually achieve the following four objectives Serve the customers within our market area at a superior level. Continually strive to meet branch goals and earn a fair and equitable return for our shareholders. Maintain and acquire productive, diverse, and creative employees. Invest time and money in our personnel so tha

Back up for day to day functions related to start up and shut down of armored car companies service of deposit kiosks. Research and assistance related to missing cash claims for armored car company service. Maintain an updated client, customer, and supplier management system. Various analysis and reporting regarding performance of armored car companies. Review vendor invo

This position is responsible for all aspects of preparing loans for final decision as well as ensuring all loan documentation is digitized, reviewed and meets product and program guidelines. This position ensures the integrity of loan data in the mortgage system. This position is responsible for managing appraisal, title, mortgage insurance, and flood insurance vendor rel

Manages a multiple flow of activities in conjunction with the closing of complex consumer transactions generated by all affiliates that are serviced within the Regional Credit Center Utilizes working knowledge of all transactions and structures to help establish transaction funding timetable. Performs complete and thorough analysis; verification and audit of all payoff do

Follows standard procedures to input text and numerical business data (such as sales, production, or accounts receivable) into a computer or other business machine. Resolves routine questions and problems and refers more complex issues to higher levels. Responsibilities 1. Uses basic computer skills to key customer names, addresses, statistical information, business infor

Location 4910 Tiedeman Road Brooklyn, Ohio 44144 Training Training will take place from your start date and will last roughly 6 months. Schedule During Training Monday Friday from 8 00am 5 00pm ET Schedule After Training There are various shift available for this role. All shifts will require working at least every other Saturday Weekend Warrior Shifts working every Satur

The Operations Specialist II provides analytical support and leadership for project impacting Claims and key internal Claims projects. Essential Functions Represent claims on cross functional project work teams Submit, monitor and prioritize IT tickets for the Claims department Review special projects and identify issue trends and potential resolutions Assist with Onbase

Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on site equipment Safety and Health for Supervisors with Direct Reports Provide leadership and

Assesses, monitors, measures, analyzes, validates, and reports on credit risk activities related to the Bank's Advance program, investment activities, and the Mortgage Purchase Program. Prepares complex analyses of the financial strength and performance of all credit related counterparties of FHLB of Cincinnati, including but not limited to, banks, broker dealers, credit

The Sr Bureau Financial Reporting Analyst is responsible for reporting of Financial Calls, Data Calls, Assessment and various mandated statistical agents and federal/state agencies. Involved with preparing the MDC (Medical Data Call) and IDC (Indemnity Data Call). Responsibilities include analyzing and reconciling the data and any other related action needed to assure the

The Mortgage Servicing Specialist is the individual that performs all servicing functions relative to first mortgage, including but not limited to notifications, collections, accounting and tax preparation, monitoring and payment of escrow accounts, annual escrow analysis, payment and logging of first mortgage bills, and performs general office duties for the department.

As a Collections Specialist, you'll evaluate information about customers who haven't paid us and make payment arrangements. To do that, you may have to solve customer service problems, explain charges, research issues in the customer's account, or solve other problems that are preventing payment. Our business is successful based on the relationships that we foster. If tha