Location:

Qualified candidate must be able to report to the Tiedeman Offices 2 days per week.

ABOUT THE JOB (JOB BRIEF)

A Senior Operations Analyst in the Trade Support and Settlement Team provides support to department Manager, Section Manager and Associates to ensure the proper entry, confirmation, and trade resolution for all marketable trading including non-deposit accounts. The individual will assist and support Key Private Bank and Institutional Asset Services professionals in a Trust and Investment Management environment. Additionally, the analyst researches and resolves reconciling exceptions within set time standards and assists management in making improvements from a manual to an automated environment within this diverse, fast paced, and ever-changing environment.

Essential Job Functions:

• Responsible for the confirmation and affirmation of marketable trades including same day trade settlement
• Responsible for developing and maintaining relationships with multiple stakeholders, including external clients, line of business partners, investment managers, and operations personnel.
• Ability to ensure custodians, fund accountants and settlement teams are notified of trades in a timely manner in order to ensure proper settlement and analytics
• Research and resolve trade exceptions and failed trades through coordination and follow-up with investment managers and/or brokers and other Investment Ops areas on a timely basis
• Facilitate the opening, reconciliation, and resolution of outages for non-deposit accounts
• Perform quality control review on team members work
• Analyze external common and collective fund statements and balance to month-end totals by processing management fees, cost adjustments, reinvested dividends and income receipts.
• Approve and process incoming and outgoing wires timely and according to wire processing procedures
• Act as back-up to other team members performing operational tasks
• Ability to handle multiple tasks at the same time, and meet tight trading deadlines
• Ability to identify issues and effectively research and resolve problems, including definition of root cause
• Act as a support liaison between product lines and other operational areas to achieve maximum results
• Knowledge of Fixed Income instruments such as VRDO's, ABS, MBS, CMO and TBA trades along with processing of pair offs
• Capable of learning and navigating such systems as the Global Plus Accounting System, Charles River OMS, DTC ITP applications, and independently handle all necessary system transactions and reconciliations
• Represent the department in meetings and on projects

Required Qualifications:

• B.S. in Accounting or Finance or 3-4 years related work experience
• Excellent oral and written communication skills
• Detail oriented
• Proficient with use of Word and Excel
• Basic knowledge of the financial industry
• Proven problem solving ability
• Ability to handle multiple tasks
• Excellent organizational skills
• Participate in Business Reviews and Continuous Improvement initiatives
• Provide problem solving ability as well as support to others with problem solving
• Provide proactive client service
• Solid analytical skills and attention to detail
• Work in a team environment and implement continuous improvement initiatives to increase quality, speed and productivity within the department

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $65,000 to $75,000 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click for a list of benefits for which this position is eligible.

Please click for a list of benefits for which this position is eligible.

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .