Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

A Brief Overview

This role will play a critical role in safeguarding the people, assets, and reputation of Safelite. The role will support the enterprise through leading workplace violence, theft/fraud and physical security investigations across supply chain locations. This role will provide training and awareness to associates, and ensure physical security programs are being executed within the organization.

What you will do:

• Conduct investigations to include workplace violence, theft & fraud, and physical security incidents based on incident reporting, tips, and exception-based reporting. Interview associates, contractors, and/or customers, when appropriate. Cooperate and assist law enforcement agencies when appropriate. Support Associate Relations and People Business Partners with investigations of Workplace Violence and follow up action items as appropriate.

• Work with business units and come up with recommendations on proactive approach to prevent loss for the company.

• Coordinate and drive shrink reduction programs to address losses within the building, transportation, and support store shrink programs. Support with physical protection needs such as cctv, access control, and intrusion alarm systems as warranted.

• Partner with internal department to create security report incident investigation case files. This includes reviewing various reports and look for suspicious activity, request any video or alarm logs that be available for review. Analyze various reports (inventory, shipping, transportation, sales) to identify loss trends and to develop strategies to mitigate those losses. Resolve suspected losses within the area using company approved tools and methods.

• Recommend incident disposition. This includes requesting restitution and work with customer for final resolution and obtain signed notarized release of any pertaining documents for the case file.

• Train leaders and associates in asset protection and workplace violence prevention programs.

• Performs other duties as assigned

• Complies with all policies and standards

What You'll Need:

• Bachelor's Degree or equivalent experience Required

• 4-6 years Relevant experience Required

• Training in interviewing techniques by Wicklander-Zulawski preferred

• Knowledge of the service business and risk management preferred

• Proficient in all Microsoft Office

• Training in interviewing techniques through Wicklander-Zulawski

• Ability to multi-task, deliver under tight timelines and demonstrate excellent time-management

• Strong problem solving skills

• Initiative and flexibility to work independently and on a team

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

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This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

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