JOB DESCRIPTION Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Associate's Degree Travel Percentage 0% Job Description GENERAL DUTIES & RESPONSIBILITIES Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email. Monitors operations to ensure

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The Patient Experience Coordinator is responsible for providing personalized guidance and support that promotes a positive patient/family experience throughout their care continuum. The Patient Experience Coordinator will build relationships with patients, families, and staff to create an environment where optimum patient experience and positive patient satisfaction flour

Responsible for superior front line customer service while processing internal and external calls through an integrated computer telephony system. This role involves multi tasking within multiple computer applications and the ability to think critically in a fast passed always on environment. Having the ability to quickly gather critical information and electronically com

Responsible for superior customer service in providing information to callers and directing calls to the appropriate personnel. This involves processing internal and external calls through an integrated computer telephone system, utilization of department nutrition software and communication applications. Position is responsible to help patients order through receiving ro