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Articles
	Best Practices for Successful and Legally Defensible Performance Appraisals by Cherisse Figueroa, SPHR Ensure your performance appraisals are successful and legally defensible in five easy steps by managing employee performance. If you’re like most managers, you do not look forward to the performance appraisal process for your staff. You recognize that preparing and delivering these appr...
	Help Your Team Deal With Change by Phil Gerbyshak Recently I had a conversation with a Twitter friend about a change his team was about to go through. Here’s how the advice and how you can help your team deal with change. Change isn’t easy, but if you do it right, you can minimize the long-term pain your team will go through as a resu...
	Take Your Team to the Next LEVEL by Phil Gerbyshak My entire IT department is getting restructured, to ensure we have the right folks in the right seats on the bus, and so everyone clearly knows what direction we are headed. I’m quite excited about this, as it will give me help in re-writing job descriptions, understanding where I fit into...
	In Your Career Sometimes Bad News is a Good Thing by Barbara Safani Recently I had to deliver some bad news. It was one of those situations where I could always come up with a reason to delay the conversation. It never seemed to be the right time; there was always something to consider that would make the information more difficult to bear. So I put it off...
	Effective Communication: What NOT to Do If You Want The Other Person to Hear What You're Saying Without Getting Defensive by David Lee The other day at a “Constructive Conversations” seminar I was giving, I witnessed a perfect example of what NOT to do if you want someone to hear your point of view. It was also a great example of how (unfortunately) natural it is for us to: 1. Infer what another person means, and then ...
	If You Have To Give Bad News... by Sharon Melnick, Ph.D. You may find that you have to give ‘bad’ news in these times. It may be to an employee, a client, a contractor, a family member, etc. If you have a tendency to put it off it is because it makes you feel uncomfortable (another deeper reason you might put it off is because having that dif...
	Pointers For Interviewers by Anita Bruzzese I write a lot about how to pen a great resume, what to wear to an interview and how to give terrific answers to tough questions from hiring managers. Now, I think it's time I gave some pointers to interviewers. Not all of them need this advice, but I'm hearing enough horror stories from...
	Too Many Maybes by Nan S. Russell Workplace decision-making often reminds me of a "Peanuts" comic strip I saw where Lucy and Charlie Brown were discussing their New Year's resolutions. "I'm going to be a changed person next year," Charlie tells Lucy. "That's a laugh," Lucy replies. "You'll be wishy-washy." "Well," Charlie ...
	Understanding the Foundations of Supervision by Mary G. White It's impossible to underestimate just how important it is for managers to have a solid understanding of the nature of management. Whether you've been working as a supervisor for a while or if you're relatively new to having managerial responsibilities, it's essential to step back and look ...
	Business Planning to Success! by Bernadette Boas It never fails to surprise me. More like shock the daylight out of me. What is it? It is a business owner without a plan for his business. And, since I have absolutely no poker face, I am horrible at hiding my horror at the mere idea of it. I mean, if he or she got into a car to tak...
	Never Let Them See You Sweat by Kesi Stribling This article is devoted to a large band of us, the small business owners caught in the middle of a pressuring recession. With all of the decision-making, cutting costs, and keeping your businesses afloat, here is some sage advice that will help you in the long-run: never let your employees...
	Communication Strategies for Uncertain Times by Liz Bywater, PhD Like millions of Americans - perhaps like you - I sat in front of the television on January 22nd, watching the inauguration of the 44th President of the United States. I listened with rapt attention to the speech of the new Commander in Chief, eagerly awaiting words of strength, direction,...
	Executive Search - What is it Worth? by Bob Corlett We just completed a Deputy CFO search for a nonprofit client. They liked the candidate pool so much, they actually hired two people – and paid us one fee. A traditional search firm would have charged at least three times more than we did – for just one placement. As you might imagine, savi...
	The Recession Survival Guide - It’s “Trade-In” Time by Bob Corlett Ok, we’re in a recession - it’s official. So fear and panic are evident in decision-making and mostly we see people frozen in place. Waiting to see what happens. And not driving results. Do you know who in your organization will get you through the downturn? Look around. Your top perfo...
	Every Firm Needs a Six-Month Check-up by Alice Adams Whether your firm is a multi-generational, family-owned funeral home or is corporately-owned, it needs – just like you and everyone you know – requires a regular, six-month check-up with a physician. Why do people go to a doctor when they’re not sick? To make sure all systems are on go ...
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