Mary Gormandy White is a career and training expert who specializes in customer service, management, communication, and career development training at Mobile Technical Institute. She also works with MTI Business Solutions, providing corporate training, marketing, writing, and SEO consulting services to a wide variety of clients. ...
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Mary Gormandy White
  Continuing Education Requirements: Plan Ahead to Avoid the Last Minute Rush!
by Mary Gormandy White - Jul, 2007
Have you completed your continuing education requirements yet this year? If you have, congratulations on planning ahead! If not, now is the time to start looking for classes so that you don’t find yourself scrambling for hours at the last minute. Waiting until the last minute to take care of mandatory CE can be very stressful and counterproductive. If you work in a field that requires continuing education credits in or...
 
  5 Ways to Boost Your Earning Potential
by Mary Gormandy White - Jul, 2007
Networking - Build a network of other people who are influential in your career field. Professional organizations, chambers of commerce, and networking groups are great resources for meeting people who are leaders in your field and community. As you cultivate mutually beneficial relationships with your networking contacts, you’ll likely learn about new job opportunities before they are announced to the general public. Compu...
 
  Always an Interview, Never a Job Offer
by Mary Gormandy White - Jul, 2007
Have you been on more interviews than you can count lately? While it is very encouraging to get called and invited to interview for a job that interests you, it can become very frustrating when the interviews never evolve into job offers. While many people tend to blame their resumes when they don’t get the jobs they want, their resumes aren’t always the problem. If you are getting invited to interview on the basis of your ...
 
  The 10 Worst Interview Question Answers
by Mary Gormandy White - Jul, 2007
Let me start by saying that these might not be the ten worst interview question answers of all times. They are, however, among the ten worst responses that I have ever heard. That’s right -- these are all true. Some of these responses I heard from students in career development classes and others actually came from people who were interviewing with me for real jobs. Hopefully you won’t recognize yourself in any of these...
 
  From the Eyes of a Job Interviewer
by Mary Gormandy White - Jul, 2007
When you are looking for a job, preparing to go through a series of job interviews can certainly be a stressful experience. One thing that can put your mind at ease the next time you have a job interview scheduled is to look at the interviewing process from the eyes of an interviewer. Just as you are hoping to get a job offer when you go on a job interview, the interviewer is hoping to find the right candidate to fill the ...
 
  How To Be A Customer-Focused Organization
by Mary Gormandy White - Jul, 2007
Would you say that your customers are satisfied with the products and services provided by your organization? Do you think that having satisfied customers indicates that your organization is one that provides exceptional customer service? If so, think about what the word satisfaction really means. When your customers are satisfied, it simply means that you have met their service and performance expectations. It’s like earn...
 
  How to Find the Time to Get the Skills You Need
by Mary Gormandy White - Jul, 2007
“I know I need to know how to create spreadsheets and update my database, but I just can’t find the time!” Does this sound like you? So many professionals and small business owners need to learn more about computer applications in order to function more effectively in their jobs. Finding a good time to get the training you need to do your job can be challenging for many business owners and professionals. If you find your...
 
  Making a Career Change? Networking Makes It Easier!
by Mary Gormandy White - Jul, 2007
Do you have contacts in the career field you want to pursue? One of the most important thing you can do when you want to change careers is cultivate relationships with professionals who are already working in the career field that interests you. For example, if you are working as a social worker, but want to move into a human resources career, your chances of finding a job in human resources re greatly enhanced when you ...
 
  Online Learning Works for Corporate Training
by Mary Gormandy White - Jul, 2007
Online training has a number of benefits for companies who deal with the challenges of providing effective training to their employees on an ongoing basis. Delivering high-quality, consistent training classes and programs to diverse populations of employees via traditional learning methods can be very challenging for a number of reasons. Challenges of Traditional Training in Corporate Settings Scheduling time for a nu...
 
  Set Yourself Apart with a Job Interview Thank You Letter
by Mary Gormandy White - Jul, 2007
The best way to distinguish yourself from other job applicants is to follow up your interview with a job interview thank you letter. Employers typically interview a large number of people who have similar qualifications for each open position. After several days of asking people the same questions over and over, interviewers often have a definite case of information overload. Even though their heads might be spinning aft...
 
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