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How to Keep Customers for Life by Dr. Maynard Brusman - Jul, 2011 I was recently working with one of my San Francisco Bay Area executive coaching clients – the president of a mid-sized company. We discussed how to keep customers for life. My executive coaching client and I further discussed creating a culture of exceptional customer service to help the company’s sales force seal more deals. I am coaching my client on how company leaders can change the way people think and act to create ... |
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Next Generation Leaders: What They Want and Need from the Workplace by Judith Lindenberger - Jul, 2011 Have you ever wondered what makes the Millennials tick? So did we, so in the fall of 2011, we interviewed Millennials and their managers to learn more about this generation. Because many of our clients struggle with how to best integrate Millennials into the workplace, we interviewed Millennials and their managers through face to face and telephone interviews. The people we interviewed came from a variety of organizations and ... |
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Are you positive about your job search? by Dawn Bugni - Jul, 2011 You’ve set up metrics to track resume send-out-versus-response ratios. You’re so engaged with your network, you know who you spoke with, when, the topic of conversation and have scheduled a date and time for the next contact. You set up social media profiles across the web making you Google-able. You online presence is pristine. You engaged a career professional to make sure your resume and other career documents properly posi... |
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How to Make Your Biotech Resume Pop by Jessica Holbrook Hernandez - Jul, 2011 Biotechnology is a booming industry right now, with a good number of positions open; but this doesn’t mean that competition isn’t steep. There are many skilled candidates looking for long-term work just like you—which is why it’s important for you to make sure that you are able to compete if you’re looking to enter or further your career in this profession. How can you get this done? Consider making your resume “pop” by u... |
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Is Your Resume Too Unconventional? by Jessica Holbrook Hernandez - Jul, 2011 As you work to write an amazing resume, you want to make it unique enough to have it stand out from the others that will be sitting in the same stack. But how far is too far when trying to make yours different? Is it possible to be too unconventional in resume writing? Here are some signs that you may be pushing the envelope more than managers would like. You’ve Created a Searchable Resume Some job seekers are quite s... |
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It’s Time to Use Your Cover Letter Introduction as a Marketing Tool by Jessica Holbrook Hernandez - Jul, 2011 Writing your cover letter may seem like a mundane task—something you must do to ensure you submit all documents required when applying for a job. But in reality, your cover letter is so much more than that! This document gives you the opportunity to add life to the technical nature of the resume while showcasing some of your personality. Your job when writing the cover letter is to make sure you grab the hiring manager’s ... |
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Options for Pursuing Your Passions by Andy Robinson - Jul, 2011 The idea of "doing what you love" for a living or "pursuing your passions" eludes many and often has a ring of impracticality to it -- "HOW could I possibliy EARN A LIVING doing what I love?" There are, however, a number of ways to pursue your passions that many of us don't consider or overlook. Have you considered ALL of the following possibilities? WAYS to "Pursue Your Passions" •Doing what you love •Providing a s... |
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Remember Your Manners :) by Jan Melnik - Jul, 2011 Don’t forget to say “thank you.” It matters more than you may think - especially in job search. According to a brief in the June 2, 2011, issue of Human Resource Executive, “More than one in five (22%) of 2,878 hiring managers surveyed say they are less likely to hire a candidate if he or she fails to send a thank-you note after an interview.” (Data source: CareerBuilder.com, Chicago) Mom was right. Courtesy does make a ... |
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The #1 Way to Be a Great Employee by Lindsey Pollak - Jul, 2011 In one of the first jobs of my career, I had a very hands-on, micromanaging boss. She frequently double- and triple-checked that I had completed even the smallest tasks. Not surprisingly, it kind of drove me crazy. Looking back, though, I consider that job to be one of my best learning experiences in professionalism, attention to detail and—most importantly—the art of “managing up.” When people talk about management, the... |
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How a New Grad Cut His Job Search Time in Half Using Twitter by Joan Runnheim Olson - Jul, 2011 How long is the job search? 27 weeks, says the Bureau of Labor Statistics (BLS)! Is there a shortcut? One jobseeker found it ... in the form of Twitter. Stephen Moyer, one of the 13 jobseekers featured in The Twitter Job Search Guide (JIST, 2010) authored by Chandlee Bryan (@chandlee), Deb Dib (@CEOCoach), and myself (@SusanWhitcomb), is a stellar case study on how Twitter can work wonders in a job search. As Chandlee li... |
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