The Claims Business Performance Analyst, working under direct supervision, uses their business acumen, analytical expertise and data expertise to address shortfalls across the wider organization. This role actively collaborates with functional teams in designing and delivering the optimal analytical solution for business needs. The role continuously monitors the performance of implemented solutions using KPIs, providing valuable insights and helping the business make data-driven, fact-based decisions. The role also develops and evaluates the expected business impact of current and planned activities, measures and strategies and recommends actions and strategies based on analysis.