POSITION SUMMARY
Performs (covers bench assignments as needed) and evaluates high complexity tests while providing technical
direction and guidance to laboratory employees as needed.
JOB FUNCTIONS
Essential Functions
Ensures quality control and quality assurance program appropriate for the testing performed and that
parameters for acceptable levels of analytic performance are maintained throughout the entire testing process
through pre-analytical, analytical, and post-analytical phases
In collaboration with Manager, ensures up-to-date and well-developed policies and procedures are in compliance
with quality and regulatory standards. Conducts scheduled monitoring and audits to regularly review and
evaluate regulatory compliance gaps and deviations. Escalates any gaps to medical and CLIA directors in timely
fashion with suggestions of process improvement to avoid future gaps.
Monitors and improves compliance to accreditation and regulatory checklist items. Maintains knowledge of
relevant checklists through active participation in inspection process
Participates (or guides) in assay validation design and write ups
Assist in development and implementation of workflows while ensuring that employees understand their
responsibility of tasks.
Engages in continuous process and service improvement. Designs recommendations to improve operational
efficiency and accuracy of results while maintaining laboratory productivity. Monitors workload and identifies
capacity constraints and executes plans to smooth out variations.
Assists with laboratory support functions (i.e. supply inventory and ordering, alternate suppliers)
Organizes proficiency testing and competency assessments.
Coordinates departmental education programs
Prepares work schedules
Other duties as assigned.

Required for All Jobs
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our
patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address
appropriate use of PHI in the workplace.