Assistant Service Plaza Manager - Great Lakes and Towpath Service Plazas

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Assistant Service Plaza Manager - Great Lakes and Towpath Service Plazas

Salary

$17.17 - $20.85 Hourly

Location

OH, OH

Job Type

Part-Time

Job Number

ADM-16-24

Department

Great Lakes Travel Center

Opening Date

04/22/2024

Closing Date

6/1/2024 11:59 PM Eastern

Description

The Ohio Turnpike & Infrastructure Commission is seeking a Part-Time Assistant Service Plaza Manager to work in our Service Plaza Operations Department at the Great Lakes and Towpath Plazas in Broadview Hts., OH in Cuyahoga County along the Ohio Turnpike.  Please consider bringing your experience, talents, and goals to one of Northern Ohio’s vital resources and joining the future of transportation.
 
If you are interested, here’s some of what we can offer you:

  • Salary range from $17.17-$20.85 hourly
  • Excellent pension 
  • Stability 
Work Location:
The Great Lakes (Westbound) and Towpath (Eastbound) Service Plazas are located at the 170.1 milepost on the Ohio Turnpike in Broadview Hts., Ohio.

Examples of Duties

Hours of Work and Job Duties: 

  • Part-Time position
  • Must be able to work varying day, afternoon and evening shifts, Sunday through Saturday and be available to routinely work weekends and holidays.
  • Periodically rotate between service plazas 
  • Inspect service plaza for cleanliness
  • Navigate perimeter of service plaza to ensure grounds are well maintained
  • Assist in price surveys on plaza operators
  • Collect and document lost and found items
  • Work with Ohio State Highway Patrol (OSHP) and OTIC Maintenance Department on related issues of the service plaza 
  • Maintain building repair log and report deficiencies 
  • Report all accidents and injuries and complete required reports
  • Assist patrons with directions, questions, problems, and complaints 
  • Maintain literature in information center
  • Any other duties assigned by the Service Plaza Manager and/or Division Service Plaza Manager 

Typical Qualifications

Minimum Requirements:

  • High School Diploma or GED
  • Valid Driver’s License with auto insurance
  • Computer and computer software proficiency 
  • Public relations and conflict resolution
  • Supervisory principles / techniques
  • Good communications skills
  • Customer service experience preferred 
  • Work independently with no continuous supervision
  • Stand for long periods of time
  • Lift 40 pounds occasionally, and the ability to navigate outside perimeter 

Supplemental Information

Application Process
Background checks will be conducted on all selected applicants and include, but are not limited to, driving record, criminal record, and employment history.
                 
The Ohio Turnpike & Infrastructure Commission provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

Part-time employees who work an average of 30 hours per week over the course of a year, receive benefits on a pro-rated basis.

To learn more details, visit our benefits page.

Agency
Ohio Turnpike and Infrastructure Commission
Address
682 Prospect Street

Berea, Ohio, 44017
Phone
440-971-2126