Essential Duties and Responsibilities:
* Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail.
* Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.).
* Researches and routes unidentified and generic mail.
* Coordinates, stages, and transports bulk mail items.
* Receives, logs, delivers and tracks messenger items.
* Coordinates and processes customized packaging and other customer special requests.
* Follows all processes established in the client standard operating procedures (SOPAs).
* Monitors packages for hazardous and suspicious materials.
* Follows established customer inquiry processes and responds to customer needs and requests.
* Promptly informs supervisor of potential problems or customer concerns.
* Maintains accurate records of customer inquiries and fulfillment of requests.
* Maintains delivery lists and mail cart folders with updated names and locations.
* Performs other duties as assigned.
#LI-ONSITE